FREQUENTLY ASKED QUESTIONS
1] Damage is caused to the propellor or underwater gear. Any such damage is your responsibility and you are liable under our standard Terms and Conditions of Hire. If you run aground you MUST turn off the engine immediately and call us. Failure to do so, resulting in damage to the propellor or underwater gear will incur a MINIMUM £75 charge and the credit card detailed on the Hire Agreement will be charged accordingly. Please ask to see the condition of the propellor before you depart. (see Clause 5 of our Standard Terms and Conditions of Hire)
2] You are speeding in the Marina. When travelling through the Marina, look behind you and if you can see a wake – you are going too fast. You should not cause boats on the pontoons to be moved by your wash and if logged or reported, you will be liable for the payment of the Marina fine of £50 (see Clause 9 of our Standard Terms and Conditions of Hire).
3] You are speeding in the speed restricted areas. You will be liable for a fine of up to £1000 payable to Poole Harbour Commissioners if the Vessel exceeds the speed limits in the restricted speed areas (see Clause 9 of our Standard Terms and Conditions of Hire).
4] You go beyond the Sandbanks Chain Ferry (to the East) or the Wareham Bridge (to the West). The boats are coded only for use within Poole Harbour and are equipped to notify us if you cross the above “limits of navigation”. You will be charged £500 per incident if we receive notification that the “limits of navigation” have been crossed. (see Clause 9 of our Standard Terms and Conditions of Hire).
5] You are late in returning. If you are more than 5 minutes late resulting in a delay to the next Hirer’s departure time you will be charged double the hourly rate at the rate of £50 per hour, or part thereof, (see Clause 14 of our Standard Terms and Conditions of Hire) unless agreed with a representative of Poole Boat Hire prior to your designated return time.
6] You set-off a lifejacket without just cause. You will be charged £25 to cover the cost of getting the lifejacket re-gassed (see Clause 5 of our Standard Terms and Conditions of Hire).
7] If the Vessel is returned in a condition that the Company considers unreasonably dirty. The Hirer is liable to a cleaning charge of £50 (see Clause 13 of our Standard Terms and Conditions of Hire).